
Seeing these signs? Help’s on the way.
You’ve selected a shuttle and parking operator for your hospital and transportation options are rolling for patients and staff. What’s next? The hard part: knowing if your operator is making the grade.
Here are telltale signs you should engage a new shuttle or parking operator.
Sign #1: Reactive vs. proactive
Does your provider lack creativity? Are improvements few and far between?
Sign #2: Subpar reviews
Do passengers complain about wait times? Ride comfort? Customer service?
Sign #3: One-trick pony
Is the program one-dimensional, or is it innovative and custom-tailored to your organization’s unique needs?
What else should you look for? Find more signs and ACTION STEPS in this free e-guide for hospitals.