Passenger Experience

WeDriveU designs transportation experiences around the most important aspect – your passengers.

Rider engagement

We interact frequently and encourage feedback

Transportation fairs
Shuttle stop meet & greets
New hire orientations and town halls
Live support: Phone, email, discussion boards
Surveys

Trip planning

Mobile apps for iOS and Android powered by our best-in-class tech partners

Schedules and stops
Real-time bus tracking
Intelligent notifications
Electronic ticketing & seat reservations
New paratransit solution – WeDriveU Connect powered by Spare

Comfort & productivity

Onboard amenities help riders relax and connect

Secure wifi
Dedicated workstations
Power and USB outlets
Individual lighting and climate controls

Enhanced wayfinding

Real-time information eases multi-modal commutes

Integrated shuttle and public transit displays
Mobile applications for vehicle locations and routing
Dynamic vehicle destination signs

“Eddy on Route 30 [CARTA] has truly stood out as an amazing guy. He greets people as “friend” and seems to know people by name that ride on his bus often and always checks in on how they are doing. In a world where he could just get us from Point A to Point B, he chooses to go the extra mile and be kind.”

Jenna B

“We congratulate National Express Shuttle and Transit and our PART staff on winning a 2022 NCDOL Safety Award. It reflects a dedication to maintaining a safe working environment and providing efficient, effective, and safe public transit service to citizens of the Piedmont Triad.”

Scott Rhine, CEO and General Manager, Piedmont Authority for Regional Transportation

“WeDriveU has demonstrated the ability to hire, train, and effectively manage a fully-staffed team of professional, safety certified drivers in an extremely competitive market, while developing creative mobility strategies to improve the campus experience.”

Dr. Michael Bernhardt, Director of Penn Transit Services

“In conjunction with their vast experience and resolute approach to safety, we were impressed by the value and quality of service National Express Transit outlined for our riders and community.”

Sheryl Adams, GRTC CEO (quoted during her term as Acting CEO)

“WeDriveU and their customers raised the bar with mobility solutions that are economically and environmentally beneficial.”

Julie Bond, Program Manager, Best Workplaces for Commuters

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Passenger Experience

Rider engagement

Trip planning

Comfort & productivity

Enhanced wayfinding

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